One of
the physical security challenges for many customer-facing organizations is
determining the balance between keeping the employees and assets safe, while
not restricting or overwhelming their clientele. With the evolution
of access control and surveillance systems, solutions are
available to meet the needs of businesses both large and small, no matter how
complicated or unique the requirements may be. But with so many options
available today, it is easy to “get carried away,” installing too much security
or products that don’t address a user’s specific needs.
Conducting
an in-depth security assessment can help any organization determine an
appropriate security plan, no matter the requirements. For a truly interactive,
customer-facing facility like the Exploratorium museum in San
Francisco’s downtown waterfront district, ensuring tight security in its urban
location and allowing visitors to walk around the museum campus freely to
experience the in-house-built exhibits are both priorities.
The
non-profit museum’s nine-acre campus was looking for a way to secure ticketed
and non-ticketed exhibits, its perimeter (which includes 1.5 acres of public
outdoor space), as well as restroom entries and other restricted areas. Much
like many organizations, Exploratorium wants its visitors to feel comfortable
walking around the campus, but with many young children running around the
facility, as well as its urban surroundings, a tight audit trail of any areas
where incidents may occur is imperative.
In
addition to perimeter security throughout the museum campus, Exploratorium
wanted reliable and easy to use systems. With 400 full-time employees, as
well as another 100 seasonal workers, interns and contractors, turnover can be
high and the museum needed to simplify badge management and access.
To meet
the museum’s needs, Software House’s C•CURE
9000 access control system, along with American Dynamics victor unified
management system created a comprehensive, intuitive interface that
handles access and surveillance seamlessly. Card readers and iSTAR control
panels from Software House along with Video
Edge VMS and a mixture of cameras from American Dynamics also were
installed for an integrated solution.
The
solution has already allowed the museum to catch incidents of bicycle theft and
keep its outdoor visiting exhibits safe from vandalism. So many organizations,
whether urban or suburban, can benefit from a comprehensive security
plan like Exploratorium’s, while retaining the feel of a welcoming, open
environment for its customers.
Contact
MCC’s Security Solutions
Division today to learn more!
For more details please contact us at:
Memphis Communications Corporation
4771 Summer Ave
Memphis, TN 38122
Tel: 901.725.9271
Fax: 901.272.3577
Toll Free: 866.805.5893
Service and Supplies: 901.257.2500
Website: http://www.memphiscommunications.net
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